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Total quality management and operational excellence : text with cases
John S. Oakland, Robert J. Oakland, and Michael A. Turner
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Tourism Innovation: Technology, Sustainability and Creativity Innovation and Technology Horizons
Vanessa Ratten, Vitor Braga, Jose Álvarez-García, and Maria de la Cruz del Rio-Rama
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The business of sustainable tourism development and management
Susan L. Slocum, Abena Aidoo, and Kelly McMahon
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Advertising & IMC: Principles and Practice
Sandra Moriarty, Nancy Mitchell, William D. Wells, and Charles Wood
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Tourism, Hospitality and Digital Transformation: Strategic Management Aspects : Innovation and Technology Horizons
Kayhan Tajeddini, Vanessa Ratten, and Thorsten Merkle
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الاتصال الاستراتيجى فى العلاقات العامه وكالات العلاقات العامه فى عصر تكنولوجيا الاتصال
فؤاده عبد المنعم البكرى
